International Shipping

We believe a piece of jewelry worth cherishing deserves more than beautiful design—it should also come with a shopping experience you can trust.

From the moment you place your order to the day it arrives, every step is handled with care so you can experience the quality, craftsmanship, and attention to detail that define WHOMFOR.

Thank you for choosing WHOMFOR Jewelry.

Every piece is carefully inspected and beautifully packaged in Taiwan before dispatch. We select the most suitable international shipping service based on your destination to ensure your order arrives safely and securely, wherever you are in the world.

All international orders include shipment tracking. Signature upon delivery may be required in selected destinations for added security.

Shipping Destinations

WHOMFOR currently ships to most countries and regions worldwide.

Our primary shipping destinations include:

Asia

Mainland China, Hong Kong, Macau, Japan, South Korea, Singapore, Malaysia, Thailand, Vietnam, the Philippines, and Indonesia.

Europe, North America, Oceania & Africa

United States, Canada, United Kingdom, France, Germany, Italy, Netherlands, Spain, Austria, Australia, New Zealand, and South Africa.

If your country is not listed, please contact our Customer Care team and we'll be happy to check shipping availability for you.

International Shipping Rates

Hong Kong & Macau

• Enjoy Complimentary International Shipping on orders over NT$2,500.
• Orders below NT$2,500 are subject to a flat shipping fee of NT$180.

Other Asian Destinations

Applicable countries:

Mainland China, Japan, South Korea, Singapore, Malaysia, Thailand, Vietnam, the Philippines, and Indonesia.

• Enjoy Complimentary International Shipping on orders over NT$3,000.
• Orders below NT$3,000 will incur shipping fees starting from NT$180. Final shipping charges will be calculated automatically at checkout based on the destination and shipping method.

Europe, North America, Oceania & Africa

Applicable countries:

United States, Canada, United Kingdom, France, Germany, Italy, Netherlands, Spain, Austria, Australia, New Zealand, South Africa, and other eligible destinations.

• Enjoy Complimentary International Shipping on orders over NT$5,000.
• Orders below NT$5,000 will incur shipping fees starting from NT$450. Final shipping charges will be calculated automatically at checkout based on the destination and shipping method.

Shipping Methods

To provide the best delivery experience, WHOMFOR will select the most appropriate shipping partner based on your destination.

Our shipping partners may include:

• SF Express
• Chunghwa Post EMS (Express Mail Service)
• Chunghwa Post International Air Parcel
• Other trusted international logistics partners (depending on destination)

WHOMFOR reserves the right to select or adjust the shipping method based on the destination, parcel size, weight, and logistics availability.

International Orders

Payment Methods

We currently accept:

• Credit Card (Visa / Mastercard / JCB)
• Apple Pay
• LINE Pay

Shipping Information

Please ensure the following information is provided accurately:

• Recipient's full name in English (as shown on your passport or official identification)
• Complete shipping address
• Valid contact phone number

Customers are responsible for any additional costs resulting from incorrect shipping information, failed delivery attempts, returned shipments, or customs clearance issues.

Invoice

In accordance with Taiwan's tax regulations, orders shipped directly outside Taiwan are export transactions and are therefore not issued a Taiwan Uniform Invoice.

Customs Duties & Import Taxes

International orders may be subject to import duties, VAT, GST, customs clearance fees, or other local taxes imposed by the destination country.

These charges are the responsibility of the recipient and must be paid in accordance with local customs regulations.

If a shipment is returned, abandoned, or destroyed due to the recipient's refusal to pay these charges, WHOMFOR will not be able to provide a refund.

Estimated Delivery Time

Estimated delivery times are as follows:

• Hong Kong & Macau: approximately 2–5 business days
• Other Asian destinations: approximately 3–10 business days
• Europe, North America, Oceania & Africa: approximately 7–14 business days

Delivery times are estimates only and may be affected by customs inspections, flight schedules, weather conditions, or other circumstances beyond our control.

International Returns & Exchanges

Due to the complexity and cost of international shipping, we are unable to accept returns or exchanges for personal reasons, including but not limited to change of mind, incorrect sizing, or personal preference.

Every order is carefully inspected and securely packaged before shipment to ensure it arrives in excellent condition.

Defective Items

If you believe you have received a defective item, please contact our Customer Care team within 7 days of receiving your order and provide clear photos or videos for assessment.

Once confirmed by WHOMFOR, we will offer an appropriate after-sales solution based on the circumstances.

Customer Care

Need assistance? Our Customer Care team is available in both English and Traditional Chinese before and after your purchase.

Live Chat
Click the chat icon at the bottom right corner of our website.

LINE Official Account
@whomfor

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https://m.me/whomfor

Instagram
@whomfor_tw